Accessibility at www.start-ghs.com
This General Information on Accessibility applies to the electronic service offerings of Generali Health Solutions GmbH, Hansaring 40-50, 50670 Cologne, Germany within the meaning of Section 1 (3) No. 5 BFSG.
They apply both to the offers at www.start-ghs.com and to those on the associated sub-websites.
What does accessibility mean?
E-commerce services do not always take into account the fact that many people have physical and mental disabilities. For these users, this sometimes creates “barriers” that prevent free access to services.
The provisions of the Accessibility Reinforcement Act (BFSG) and the associated ordinance (BFSGV) are intended to help remove these barriers. The aim is to promote an inclusive society and make people with disabilities more independent.
What does accessibility mean on www.start-ghs.com?
On www.start-ghs.com you can use various electronic services within the meaning of Section 1 (3) No. 5 BFSG. These “services” include
- Online registration for health programs
- Use of the online mailbox
In the case of services in electronic commerce pursuant to Section 1 (3) No. 5 BFSG, we provide them in accordance with the “2-senses principle”: We prepare our information for at least 2 out of 3 senses such as sight, hearing, touch. We also use understandable language.
What we pay attention to when designing these services
We present content clearly. These are clearly structured. We make optimum use of contrasts, for example, and pay attention to the following when designing these services.
What characterizes our navigation?
We have optimized many areas for keyboard navigation. You can navigate these pages using only the tab key and other key combinations.
How do we handle text and audio?
You can read our pages with a screen reader. You can have them read aloud by certain programs. We have added text to images and subtitles to videos.
If you would like to take out an insurance policy online, you will also receive further information in accessible form at the appropriate point.
Who monitors whether we comply with the Accessibility Strengthening Act?
MLBF
c/o Ministry of Labor, Social Affairs, Health and Equality Saxony-Anhalt
PO Box 39 11 55
39135 Magdeburg
Phone: 0391 567 6970
Email: MLBF@ms.sachsen-anhalt.de.
Do you have questions about accessibility?
We are happy to answer your questions about accessibility. Write to barrierefreiheit.de@generali.de.
The information on this page was last updated on June 30, 2025.